There are two ways to temporarily or permanently close your luckybetscasino account:
- Self-Exclusion: Log in to Account Settings → go to "Responsible Gaming" → select "Self-Exclusion". You can set any duration, from 7 days to permanent.
- Cooling-Off: You can also take a cooling-off break lasting anywhere from 24 hours to 30 days. During this period, login and deposits are completely disabled.
- Permanent closure: To fully deactivate your account, Help Center Let us know via live chat – it will take effect within 24 hours.
Minimum bet amounts at luckybetscasino vary slightly by game type:
- Slots: Bets start from as low as ৳1 (one BDT). Many slots even allow bets of ৳0.50.
- Live Casino: Minimum ৳10 for Baccarat and Roulette. High-roller tables have separate limits.
- Sports Betting: You can place a minimum bet of ৳ 20 on cricket and football.
- Virtual Games: Minimum ৳5.
Maximum bet limits depend on the game and your VIP level. Check the game info section for details.
Luckybetscasino's referral program is highly rewarding. For every successful referral, you'll receive:
- When a friend registers: ৳ 100 The bonus will be credited to your account.
- When your friend makes their first deposit, you'll receive a bonus ৳ 200 Cashback.
- When your friend places a qualifying bet, you can also earn ongoing commission.
How to get it: Log in to your account → Copy your personal referral link from the "Refer & Earn" section → Share it with friends. When a friend registers and deposits using your link, the bonus will be credited to your wallet automatically. You can withdraw once the required wagering on the bonus balance has been completed.
Some details on luckybetscasino cannot be edited directly for security reasons. Here's how to update each one:
- Address, language, and notification preferences: Can be changed directly from Account → Profile Settings.
- Change Mobile Number: Go to Settings → "Change Phone Number" and add your new number using OTP verification.
- Full name or date of birth: These are KYC-linked details, so to make changes you'll need to submit a copy of your national ID to Help Center Submit your request. Updates are typically processed within 3–5 business days.
Your complete transaction and betting history at luckybetscasino is stored within your account:
- Betting History: Log in → go to "My Bets" or "Bet History". You can view dates, games, outcomes, and wins/losses all in one place.
- Deposit history: Financial Transactions View from the page or go to Account → Wallet → Deposit tab.
- Withdrawal History: You'll find withdrawal records the same way, under the Withdrawal tab in the Wallet section.
- Filter Options: Filter by date range, game type, and status to find what you need.
The last 1 year of history is generally available directly. For older records, please contact support.
Yes! luckybetscasino works seamlessly on both Android and iOS. Steps to download and install:
- Android users: Go to luckybetscasino.app → Select "Download App" from the menu and download the APK file. Before installing, make sure "Install from unknown sources" is enabled in your phone settings.
- iPhone users: Open luckybetscasino.app in Safari → tap the Share icon → select "Add to Home Screen". You'll get a full app-like experience.
- PWA Features: Using it directly in your browser gives you the full app experience – no separate installation needed.
App size: only 15–20 MB. For installation issues, Help Center Let us know.
There are several possible reasons why you may be unable to log in, and each has its own solution:
- Wrong Password (5 attempts): Five consecutive incorrect password attempts will automatically lock your account for 30 minutes. Please try again after 30 minutes.
- Forgot your password: On the login page, click "Forgot Password?" → An OTP will be sent to your registered email or phone → Set your new password.
- Locked for Security: If unusual activity is detected, your account will be temporarily suspended and a notification will be sent to your registered email.
- If none of the above works: Help Center Verify your identity via Live Chat using your registered phone number or email – issues are typically resolved within 15 minutes.